Returns & Exchanges

At Ellementry, we strive to ensure every piece brings joy to your home, but if you are not completely satisfied, we offer a seamless return and exchange process within 7 days of delivery. Our policy covers items that are damaged, defective, or significantly different from the product description.

Return Process

• 1.
  Initiate Request

  Log into your account and navigate to the 'My Orders' section to select the items you wish to return or exchange.

• 2.
  Quality Assessment

  Upload clear images of the product and packaging to help our team verify the condition and approve your request within 48 hours.

• 3.
  Pack and Pickup

  Securely pack the item in its original box with all tags intact, and our logistics partner will collect it from your doorstep.

• 4.
  Refund Processing

  Once the item reaches our warehouse and passes inspection, your refund or exchange will be processed to your original payment method.